You can sign up in 2 easy steps-
Step 1- Enter the mobile number you want to register on Astroyogi.
Step 2- Enter the OTP that you will receive on the contact number you entered to sign up.
Once you have successfully signed up, you can fill...
First, sign up on the Astroyogi app by entering your mobile number. Your number will be verified using an OTP, which you will receive via SMS.
Once you have signed up, you can talk to an astrologer in 3 easy steps-
Step 1- Explore the various expert astrologers
If you are receiving the OTP, please check the following things.
• We request you to be in a strong network zone to receive the OTP.
• We request you to use the correct Country/State code as per the number you want to log in/register with.
•
Astroyogi services are available in 173 countries. Visit https://www.astroyogi.com or download the Astroyogi app from the Google Play Store or Apple Store to avail the services.
Please note, you will receive a call from a +91 (India) number or a chat request on the Astroyogi Application, which...
If you get a recharge done with Rs. 1, you will get Rs. 99 in your Astroyogi wallet, which you can use to consult astrologers. However, keep in mind this is a one-time offer.
To avail of this offer, select the "Rs. 1" pack from the Recharge Wallet page,
Astroyogi brings you a wide variety of experts who have expertise in various areas. When you consult a Vedic astrologer, they can analyse your birth chart and tell you the likely outcomes and possible course of action that you can take. They can give you a preview of what your
When you join the queue of any astrologer, check the "Queue Number", as it indicates the number you are placed at. You will also get to see the "Wait time", which indicates the expected time in which you will get a call/chat request from that astrologer.
For example- If
If you are in a queue and the astrologer went offline, you don't have to worry as you are still in the queue. When the astrologer comes online again, you will get a call/chat request as per the same queue number you were placed at.
Yes, you can download our "Astroyogi" app on the Apple store and Play store.
The best way to select an astrologer is to choose them based on their area of expertise, experience, price, language, or ratings.
Yes, all the astrologers on the Astroyogi platform go through a verification process. We verify the documents of all the astrologers, after which the astrologers go through a screening test. They also go through training sessions. All the experts here are verified and have relevant experience in their chosen areas
The consultation prices vary for the astrologers based on their experience. Additionally, expertise, ratings, and popularity also influence the prices.
Not at all. All the astrologers on Astroyogi are verified and qualified. The astrologers who are charging less could be less popular or wish to charge their customers less.
Yes, you can speak to multiple astrologers on call or chat if you have sufficient balance in your Astroyogi wallet.
While we have the widest network of Vedic astrologers, Tarot readers, Vastu experts, and Numerologists in India on the Astroyogi platform, it is possible that some experts may not be on our platform. If you can send their name and phone number to customercare@astroyogi.com, we would be happy to
The customers give the astrologers ratings and reviews. You can rate and review the astrologers after taking a consultation, which should be for more than 4 minutes.
Go to the "Astrologer Profile" page and click on the "Bell Icon" to get the notification when your chosen astrologer is online.
No. If you wish to maintain privacy, you should not give your contact details like phone number or address to an astrologer.
No, the astrologers have no access to your phone number or address at any point. If you have shared your name, that is all they will know.
Follow the steps-
Step 1- Go to the profile arrow on the top right corner.
Step 2- Choose the "Buy Minutes" option from the drop-down.
Step 3- Choose the amount you want to add to the wallet. You can pay via Credit/Debit card, Netbanking, Mobile wallet, or
Wallet recharge is the amount of talktime you wish to pay for. You can speak to multiple astrologers with your wallet recharge, depending on your balance.
You can pay via-
> Credit/Debit card
> Netbanking
> Wallet- Paytm, Google Pay, Amazon Pay, etc.
> Paypal (International users)
If you are unable to pay, it could be because the payment gateway is inactive, or your card is not working. In either case, try using another card.
In case your balance is not automatically updated, please write to us at customercare@astroyogi.com, and we will update your balance at the earliest.
Yes, you must have at least 5 minutes of balance as per the per-minute charges of the astrologer you want to consult. For example- If the astrologer charges are INR 20/min, you must have a minimum balance of INR 100 to initiate a call/chat.
Note: The charges will vary
Follow the steps-
Step 1- Go to the profile arrow on the top right corner.
Step 2- Choose the "Buy Minutes" option from the drop-down. You can see the "Astroyogi Wallet". The current balance is mentioned there.
There are many reasons you may have made a call/chat request but have not received a call/chat. These could be-
1. You are in a no network zone.
2. Your chosen astrologer is in a no network zone.
3. Your chosen astrologer has not received the call
This may occur due to poor connectivity or network loss at the customer or astrologer's end. In case your balance was deducted for such a call where you were unable to communicate with the astrologer, please write to us at customercare@astroyogi.com. We will refund the amount for all genuine
This may occur due to poor connectivity or internet issue at the customer or astrologer's end. In case your balance was deducted for such a chat where you were unable to communicate with the astrologer, please write to us at customercare@astroyogi.com. We will refund the amount for all genuine
If you cannot hear or there is excessive call drop or the astrologer takes a long time to respond or doesn't respond appropriately, or any other technical issue, you can request a refund by mailing us at customercare@astroyogi.com.
Also, check out the link- https://www.astroyogi.com/moneyback-guarantee to know
Please check to see if your balance is over. If yes, just recharge and continue your call/chat. If not, click on the call/chat button once again, and you should get connected.
No, there are no phone call charges when you speak to an astrologer. Those are completely free. You ONLY pay for the consultation.
If this happens, we request you to write to us at customercare@astroyogi.com or call us at +91-9999091091, and we will resolve your issue at the earliest.
Follow the steps-
Step 1- Go to the profile arrow on the top right corner.
Step 2- Choose the "My Account" option from the drop-down.
Step 3- Choose the "Call History" or "Chat History" as per your choice. All the details will be mentioned there, such as
Follow the steps-
Step 1- Go to the profile arrow on the top right corner.
Step 2- Choose the "My Account" option from the drop-down.
Step 3- Choose the "Chat History".
Step 4- Click on "View" for the chat you want to view.
Follow the steps-
Step 1- Go to the profile arrow on the top right corner.
Step 2- Choose the "My Account" option from the drop-down.
Step 3- Choose the "Chat History".
Step 4- Click on "Delete" for the chat you want to delete.
Follow the steps-
Step 1- Go to the profile arrow on the top right corner.
Step2- Choose the "My Account" option from the drop-down.
Step 3- Choose "Edit profile" from the drop-down.
Step 4- Choose "Personal details".
Step 5- Click on "Delete my account".
To reactivate your account, please visit our website https://www.astroyogi.com. Then you need to enter your registered mobile number. After that, you will get the 'Reactivate Account' option. Once you select this option, you'll receive an OTP. As soon as you enter the OTP, your account will get reactivated.
Go to the Horoscope page or click on the link- https://www.astroyogi.com/horoscopes.
Go to the Kundli page or click on the link-https://www.astroyogi.com/kundli.
Absolutely. Astroyogi ensures complete privacy. Your private information is kept confidential with us.
Astroyogi offers regular promo codes, discount codes, cashback, or extra talktime. Turn updates on to receive regular promo codes. These are also given online.
Daily deals refer to the discounted consultation prices of the astrologers (astrologers can vary from day to day), which are only valid for certain days between 12 AM to 11:59 PM.
Happy Hours refers to the discounted consultation prices of the astrologers (astrologers can vary from day to day), which are only valid for a certain number of hours in a day.
In this case, we request you to write to us at customercare@astroyogi.com, and we will deactivate promotional SMS on your registered mobile number at the earliest.
For every recharge you make, you get the money in your wallet along with 'Loyalty Points'. You can use these points to win free recharge packs.
For every recharge done, you win certain 'Loyalty Points'. Once you have enough 'Loyalty Points' in total, you can avail of a Free Recharge Pack of some value. But if your points are not enough, you need to earn more points to unlock the Free Packs.
No, the points you have won will stay in your profile till you are registered. You can use them anytime; there is no restriction.
Yes, the higher recharge you do, the higher points you will make.
Do I earn a higher value Free Pack on a higher spend of points?
or
Do I earn a higher value Free Pack on higher spending of points?
Yes. You earn a higher value Free Pack if you spend more points in availing a higher value free pack.
Yes. You win points in proportion to the money you spend. If there is a discount of 20%, you will earn 20% fewer points than the actual.
No, the money earned from any of the Free Packs never expires. It can be used at any point in time and carry equal value to the currency being dealt in ( INR or $).
Appointment booking is a new service, where you can book an appointment for 30 minutes with the astrologers.
Follow the steps-
Step 1- You can visit the 'Book an Appointment' page by clicking on this link- https://astroyogi.com/astrologer/book-appointment.
Step 2- You can select an astrologer based on their experience, language, or ratings. Click on the astrologer you want to book an appointment with and open their
Yes. After successful payment, you will get an email and SMS with the confirmation and your appointment details. On the day of the appointment, you will get a reminder email and SMS.
Yes, you can write to us at customercare@astroyogi.com or call us at +91-9999091091 to reschedule your appointment. The appointment can be rescheduled depending on the availability of the date and slot.
We would like to request you to utilise your entire appointment duration as the remaining minutes will neither be carried forward, refunded nor can they be claimed later.
